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OUR SERVICESÂ
What we can do for you
We offer both one off services and monthly support to take your mind off of the admin that’s been sitting for months
01Â
CQC & Compliance Management
Policy updates, checklists and audits kept up to date so you’re not worried about inspection
02
Customer ServiceÂ
Patient call reviews, monitoring and 1:1 training for your front desk teamÂ
03
Practice Admin
Scheduling, HR Paperwork, new staff onboarding and the recurring admin which keeps a practice running
04
Marketing & Social Media
Social media, email marketing, campaigns and strategy, growing your online presence and marketing
05
Patient Base Review & Financial Tracking
Income, expense & budget tracking, conversion review and patient base analysis. Allowing you to see exactly where you’re loosing money and patientsÂ
06
Owner, Manager & Dentist Support
Let us be your personal assistant, managing your inbox, consolidating briefings, event coordination and bookingsÂ
07
Ad - Hoc Tasks
If there’s a job that you think we can take off your plate, let us know and we can provide a custom quote to suit your needs
Exact pricing and admin depends on practice size and scope - confirmed on a free discovery call with a quote to support your practice’s needs and budget
01Â
Practice Systems Audit
A full review or your current admin, patient communication and scheduling systems with a written report and reusable templates
02Â
CQC Inspection Readiness
A one-time deep dive and organisation of your documentation with a report and support filling in the gapsÂ
Staff Training - 3 Month Intensive
03Â
Individual coaching for reception, treatment co-ordinators and new managers, built with real practices and ongoing support in mind
Patient Base Audit
04
A full review of your existing patient base - who’s active, who’s lapsed and where the gaps are.
Campaign, Events & Launch Projects
05
Coordinated strategy, content and event planning for a single launch, event or reopening
Branding Elevation
06
A visual refresh across your patient facing materials, so everything looks consistent and considered
New Starter Onboarding
07
Contracts, onboarding and all of the paperwork that comes with hiring someone new
Patient Experience Audit & Mystery ‘Patients’
08
A walkthrough of the patient journey, with practical comfort and elevation recommendations. Have a mystery ‘patient’ experience and audit your processes first handÂ
HOW IT WORKS
01
Discovery call
Complementary, no strings attached. We learn how your practice runs and where we can help
02
Your Custom Quote
We provide you with a custom quote and scope, which can be adapted to suit your budget.
03
Set Up
A deep dive into your current documentation and systems. We set up shared folders and communications.
06
You Relax!
You can relax, knowing that your practice is in good hands.
04
Ongoing RythmnÂ
We work in the background, completing admin to put your mind at rest
05
Check Ins
We’ll do a full check in with you on a weekly or monthly basis, making sure you’re happy.
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